AI-Powered, Human-Led
Customer Service Solution
Unify all your customer comms in one platform. Automate up to 80% of support with AI Agents and boost conversions, even while you sleep.
No credit card required. Set up in minutes.
Free trial. Set up in minutes. No credit card required
Start using HelpCrunch now
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Free migration assistance. Set up in minutes. No credit card required
Start using HelpCrunch now
Get started in minutes, for free
Free data migration
We can help you migrate your data from a previous solution to HelpCrunch, for free.
Install chat in <1 min
Simply copy& paste a code snippet on your website or use our native plugins and voilà!
Integrate with others
Connect HelpCrunch to your product and other tools you already use like Slack, GA4.
Why HelpCrunch?
Cost that makes sense
3-5x more affordable than Intercom and Zendesk, while offering the same features.
Support time saver
Save time & budget for support with our chatbots, automated actions, and AI tools.
Best in class support
Get assistance from amazing (and we hope fun) humans in support instead of bots.
Trusted by thousands of businesses, big and small
Scale support and sales with just one tool
AI brain + Human empathy. Automate up to 80% of support with AI in all channels, 24/7.
Make it easy for customers to reach you with a stylish live chat with messenger buttons. No coding needed.
Add a modern live chat to your site & apps
Set up AI agents to answer customer inquiries based on your Help Center, even when your team i offline.
Automate up to 80% of queries
From chats and emails to messengers, access customer details and respond faster. No chaos.
Manage all conversations in one place
Monitor customer satisfaction, your team, and AI Agents' performance with in-depth reports.
Track metrics with detailed reports
Create a help center where customers can find answers 24/7 and free up your team.
Add a help center to your widget
Use popups, auto-messages, and email campaigns to engage customers, even when you’re offline.
Capture leads and sell more
A simple way to get started
Free Data Migration
We’ll transfer your contact data, email templates, and more, with no hassle. Our support team is here to help via live chat.
Try HelpCrunch free for 14 days. After that, enjoy plans starting at $12/month. No hidden fees.
14 Days Free, Reliable After
After switching from Zendesk to HelpCrunch for some reason, customers found a new live chat more appealing and started using it twice as often as before. The product is great and your enthusiasm and personal attention to customers makes a big difference.
Jeroen Borgesius
CEO @ PR-Dashboard
User-friendly admin panel, great price, very helpful support, best-written knowledge base. Lots of options, easy to use for anyone. The best alternative to Intercom. I have been using and testing numerous apps so far, and Helpcrunch is truly a winner.
Hellena
General manager @ Fantasmagoria.shop
Cindy Bellford
RentCast.io
We evaluated several competing options, including Intercom, Crisp, and Customerly and have been happy with our decision to go with HelpCrunch.
- A great feature set that caters toward customer support for SAAS
- Very competitive pricing for the offered feature set
Everything you need for effective customer support
To make your team’s work easier, enjoyable, and efficient.
Chatbot
Shared inbox
Knowledge base
Integrations
Reports
Create helpful chatbot scenarios in our visual zero-code builder to automate the routine
Manage chats, emails and messages from WhatsApp, Facebook, Instagram, and Viber in an intuitive shared inbox
A self-service knowledge hub integrated right into your inbox or live chat widget is a reality now
HelpCrunch offers numerous integrations with popular CMS, messengers, Slack, Zapier, GTM, etc
Track insightful customer support metrics like support workload, performance, or customer satisfaction
Live chat with AI Agents
Provide real-time help via live chat and automate the routine with AI, easy to set up and customize.
- Start fast – see value instantly. Launch your first AI Agent in minutes. No tech skills required.
- Train multiple AI Agents. On specific content. For specific customer segments or tasks.
- Go multichannel. Use AI Agents across different websites, messengers, and mobile apps.
Automate up to 80% of chats without hurting CSAT
- Turn drafts into replies in one click. AI Editor works right in your inbox, no extra tools.
- Go multilingual. Translate into 120+ languages, break barriers in seconds.
- Sound right. Adjust tone, fix typos, and shorten texts automatically.
Help your treasured customers 3x faster
