Automate up to 80% of support with AI Agents that know your business

✔️ built on your data, no guesses
✔️ works across all channels 
✔️ launch ready in 30 mins

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No credit card. Set up in minutes.

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Why HelpCrunch?

Cost that makes sense

3-5x more affordable than Intercom and Zendesk, while offering the same features.

Support + Growth in 1

Save time & budget for support with our chatbots, automated actions, and AI tools.

Best in class support

Get assistance from amazing (and we hope fun) humans in support instead of bots.

Trusted by 34,000 support teams worldwide

More than AI. Everything you need to support & sell

Combine AI automation with human connection. All in one, without extra fees.

Make it easy for customers to reach you with a stylish live chat with messenger buttons. No coding needed.  

Add a modern live chat to your site & apps 

Create a help center where customers can find answers 24/7 and free up your team.

Build a help center in your widget

From chats and emails to messengers, access customer details and respond faster. No chaos.

Manage all conversations in one place

Set up AI chatbots to qualify leads, tag and route chats, and recommend relevant help content. 

Automate the routine 

Connect HelpCrunch with your CRM, CMS, and favorite apps instantly.

Integrations with 100+ tools

Add popups, auto-messages, and email campaigns to engage customers, even when you’re offline.

Capture leads and sell more

A simple way to get started

Free Data Migration

We’ll  you move your contacts data and templates. Our support team is here to help via live chat.

Try HelpCrunch free for 14 days, then keep growing from just $12/month. No hidden fees.

14 Days Free, Reliable After

After switching from Zendesk to HelpCrunch for some reason, customers found a new live chat more appealing and started using it twice as often as before. The product is great and your enthusiasm and personal attention to customers makes a big difference.

Jeroen Borgesius
CEO @ PR-Dashboard

User-friendly admin panel, great price, very helpful support, best-written knowledge base. Lots of options, easy to use for anyone. The best alternative to Intercom. I have been using and testing numerous apps so far, and Helpcrunch is truly a winner.

Hellena
General manager @ Fantasmagoria.shop

Cindy Bellford
RentCast.io

We evaluated several competing options, including Intercom, Crisp, and Customerly and have been happy with our decision to go with HelpCrunch.
- A great feature set that caters toward customer support for SAAS
- Very competitive pricing for the offered feature set

Why teams switch to HelpCrunch AI for customer service

Smarter answers. Works everywhere. Feels human.

Truly multichannel

Know when to hand off

Handle complex Qs

Connect with your inbox

Speak in 50+ languages

Deploy AI Agents across live chat iOS/Android, WhatsApp, Instagram, Telegram, Viber, etc.

If there's no answer in your data sets, they just reroute to humans. No hallucinations.

Break complex questions into parts and answer each one. Handle follow-ups & topic changes easily.

All AI chats stay in your shared inbox with customer context, team collaboration & detailed analytics.

Naturally respond in customers' language and understand slang, synonyms, and tricky phrasing.

Higher accuracy

You can create multiple agents for specific use cases, products, and tasks, each with tailored data.

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If it sounds familiar, you're in the right place

Generic AI bots break trust

Your team drowns in routine

No time to build AI support

✅  AI automates up to 80%, so your team can focus on the 20% that actually matter.

✅  AI answers only from your content and escalates to reps if unsure. No hallucinations. 

✅  Plug in your KB & custom answers and go live. Launch today, not next quarter. 

Get your first AI Agent live in 3 simple steps

2. Create an AI Agent

1. Add data sources

3. Integrate AI into a bot flow

Connect your Knowledge Base and/or add Custom Answers.

Assign the right data sources and personalize instructions.

AI works in your flows – answers what it knows, routes the rest.

"We hit 45% automation in the first month with HelpCrunch, and it's even with incomplete knowledge base. Now we serve 5x more customers with the same team, all without hurting CSAT."

  • Know what AI really saves you. Track resolved vs. routed chats and total time saved every week.

  • Understand customer happiness. Compare CSAT and response speed before and after AI.

  • Help AI getting smarter. Review unresolved questions to teach your AI what’s missing.

See AI's real impact in actionable dashboards

  • Test safely in playground mode: adjust tone, style, and data sources priority before going live.

  • Run internal-only AI flows to let your team review and challenge responses in a safe space.

  • Add smart safety rules, like automatically route VIPs or tricky cases to humans.

Stay in control and launch with confidence

14 days free. No credit card required. Set up in minutes. 

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Create your first AI Agent now

You’ll see how AI performs in real time: automation rates, escalations, and overall customer satisfaction. Unanswered questions appear in Unresolved Questions Reports, so you can keep improving accuracy.

AI Agents work only inside HelpCrunch chat, inbox, messengers and socials. You can also enrich customer data with our 100+ native CRM and CMS integrations or connect internal systems via API/Webhooks.

FAQs

Yes. Your data stays private within your HelpCrunch account, fully compliant with GDPR and never used for external model training.

Is my data secure?

Yes. You decide which sources each AI Agent uses and how it responds. Each Agent works with isolated data, so you can, for example, keep one for website visitors and another for customer chats that handle sensitive data.

Can I control what AI answers and train it safely?

How long does setup take?

Most teams launch their first AI Agent within 30 minutes. Just connect your content sources and personalize instructions, no coding needed.

What’s the difference between HelpCrunch AI & ChatGPT bots?

HelpCrunch AI Agents only use your own data and never guess or improvise. If unsure, they escalate to your team.

How do I know AI is accurate and not annoying users?

Can I connect to my CRM/chat?

Most team launch within <30 minutes.

Loved by teams switching from Zendesk, Intercom & other

Maryna Zaitseva
Head of Support & Operations at 
Mathema.me

How long does setup takes?

Free migration assistance. Set up in minutes. No credit card required

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Start using HelpCrunch now